Told You Can’t Repair Windows? Here’s What You Need to Know

Many homeowners are led to believe that window replacement is the only option when they start experiencing issues with their windows. 

Whether it’s misted-up double glazing, cracked glass, a draughty frame, or a broken handle, some window companies insist that repair simply isn’t possible. But the truth is, you can repair windows far more often than you might think.

Completely replacing your windows can be a costly and unnecessary expense, particularly when high-quality window repairs can restore functionality, improve insulation, and extend the lifespan of your existing windows.

Before committing to a full replacement, it’s worth understanding what can actually be repaired — and why some businesses might push new windows instead of fixing the ones you already have.

In this blog, the specialists in professional window repair from County Secure explain everything you need to know to make an informed decision. 

Why Are Homeowners Often Told They Can’t Repair Windows?

There are several reasons why window companies might suggest that homeowners replace rather than repair windows. However, these recommendations often have more to do with maximising business profit than what is best for you.

Some window companies prioritise sales over service, meaning they focus on selling brand-new installations rather than carrying out lower-cost repairs. 

Similarly, if a company primarily installs new windows, they may not have the expertise or the incentive to offer window repair services. Instead of investigating whether your windows can be repaired, they may simply tell you that replacement is the only option, to try and stop you from taking your business elsewhere.

There is also a widespread assumption that once a window shows signs of wear, the entire unit is beyond saving. While this is sometimes true, many common issues – such as foggy double glazing, draughts, or difficulty opening and closing – can be addressed with window repairs. 

While older single-glazed windows were often difficult to repair effectively, modern uPVC and double-glazed units are now designed with replaceable components. Unfortunately, because the average homeowner may not be aware of what can and cannot be repaired, they trust the advice they are given and assume replacement is necessary.

Common Window Issues That Can Be Repaired

It’s important to understand the types of situations when you can realistically repair windows rather than having to replace them.

Many common window issues have straightforward, affordable repair solutions that can restore both functionality and efficiency without the disruption of installing entirely new windows. 

At County Secure, we provide professional window repair services that rectify common issues, helping homeowners extend the life of their existing windows instead of opting for costly replacements.

Here are some of the problems that we can help you with:

1. Misted or Foggy Double-Glazing

If you’ve noticed condensation between the panes of your double-glazed windows, this is a clear sign that the sealed unit has failed.

While some companies may tell you that the entire window needs replacing, the reality is that just the glass unit can be swapped out while keeping the existing frame intact.

County Secure can swap out just your affected glass unit while keeping the original frame intact — restoring the window’s clarity and insulation at a fraction of the cost.

2. Draughty Windows and Heat Loss

Many homeowners assume that draughty windows mean their windows are beyond repair. However, this is often caused by worn-out seals, cracked putty, or small gaps around the frame. A professional repair can involve:

A draughty window doesn’t mean it’s beyond repair. Common causes include worn-out seals, cracked glazing putty, small gaps in the frame, or failing weather stripping. 

Professional window repairs can involve:

• Replacing weather stripping to eliminate gaps.
• Sealing small cracks in wooden or uPVC frames.
• Adjusting hinges and locking mechanisms to ensure a tighter fit, or replacing them with high performance options.

These simple fixes can dramatically improve your home’s energy efficiency and eliminate draughts without the need for expensive new windows.

3. Stiff or Jammed Windows

Usually, you just need to repair windows that are difficult to open or close instead of replacing them, as these problems are frequently due to mechanical faults rather than structural damage. The most common causes include:

• Hinges that need realigning or lubricating.
• Locks or handles that have become stiff or jammed.
• Slight warping in wooden frames that can be corrected with adjustments.

In these situations, window repairs can restore full functionality quickly and affordably.

4. Minor Window Frame Damage

Timber window frames, in particular, are often written off too soon. While severe rot or structural damage may require replacement, minor issues like cracked paint or weather damage can sometimes be addressed through restoration.

Professionals like County Secure, who specialise in window repairs, can:

• Replace hinges, handles, and locks on timber windows to restore functionality.
• Ensure smooth operation and security without the need for full frame replacement.

While we do not typically repair the timber itself, upgrading the hardware can extend the life of your windows and maintain the character of your home.

5. Broken Locks, Handles, or Hinges

Security is a major concern for homeowners, and a broken lock or handle can feel like a serious issue. 

However, window hardware is designed to be replaceable, meaning you can repair windows instead of getting rid of the entire frame just because one component has failed.

Replacing locks, handles, or hinges is a straightforward repair that restores security and ease of use without requiring major work. 

When Might Window Replacement Be Necessary?

While repairing windows is often the most cost-effective solution, there are some cases where replacement is the better option.

If the window frame is severely damaged – for example, if the wood is extensively rotten or if a uPVC frame is cracked beyond repair – then a full replacement may be unavoidable. 

Similarly, if a window is very old and no longer meets modern energy efficiency standards, investing in a replacement could save money on heating and cooling bills in the long term.

Homeowners should also consider security upgrades when deciding whether to repair windows or replace them. While locks and hinges can often be replaced individually, older windows with thin glass or outdated locking mechanisms may benefit from a full upgrade to improve home security.

Tenant and Landlord Responsibilities for Window Repairs

For tenants in rental properties or social housing, the responsibility for window repairs often falls on the landlord or housing association. Under the Right to Repair scheme, landlords are required to fix certain issues, particularly if they affect security, insulation, or habitability.

If you are a tenant dealing with broken or inefficient windows, it’s important to understand your legal rights and ensure your landlord is meeting their obligations. You may be entitled to request repairs rather than being forced to accept a replacement.

More details on this can be found via Citizens Advice.

How to Find a Window Repair Specialist

If you’ve been told you can’t repair windows, don’t take it at face value—always seek a second opinion from a company that specialises in repairs rather than just replacements. 

Look for professionals who:

• Prioritise repair-first solutions rather than defaulting to replacements.
• Have a proven track record of restoring both modern and period windows.
• Provide clear assessments and honest recommendations about whether a repair is viable.

Restore Your Windows with County Secure

Many homeowners are misled into thinking that window repairs aren’t possible, when in reality, most common window issues can be fixed rather than replaced. 

Before committing to an expensive new installation, check whether a professional repair could restore your windows’ performance and security.

At County Secure, we specialise in cost-effective, high-quality window repairs, helping homeowners save money while extending the life of their existing windows. If you’ve been told you can’t repair windows in your home, get in touch with our expert team today — you may be surprised at how much we can salvage, protecting both your home and your wallet.